REA POWERBANK

Privacy Policy

REA Power Pty Ltd Last Updated: [1st June 2025] REA Power Pty Ltd (“REA Power”, “we”, “our”, “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and disclose limited personal information—specifically your IP address, date and time of access, and access source—when you interact with our proposal acceptance webpage.

1. What Information We Collect When you access and use our proposal acceptance webpage, we may automatically collect the following information:

  • Your IP address
  • Date and time of access
  • Browser type and version
  • Device type and operating system
  • Pages viewed and time spent on the page
  • Referrer URL or source of access (e.g. via email link, advertisement, or external site)

This information is collected through standard web server logs and analytics tools (e.g. Google Analytics).

2. Why We Collect This InformationWe collect and use this information for legitimate business and legal purposes, including:

  • To verify and record your acceptance of a proposal
  • To serve as confirmation for legal and contractual purposes
  • To maintain audit trails and ensure system integrity
  • To detect and prevent fraud or unauthorised access
  • To enhance user experience and website performance
  • To comply with applicable legal and regulatory obligations

3. How We Use and Store Your Information The data collected is stored securely using industry-standard protection protocols. This information:

  • May be used as legal evidence of your acceptance of a proposal
  • Is retained for as long as necessary to fulfil the stated purpose or as required by law
  • Is not used to personally identify you unless it becomes necessary for lawful purposes (e.g. fraud investigation)

4. Disclosure to Third Parties We may disclose this information to the following parties, under strict confidentiality obligations:

  • Trusted IT and cloud service providers who manage and support our systems
  • Legal advisors, in connection with legal disputes or investigations
  • Government agencies or law enforcement, when required by law

We do not sell or rent your information to any third parties.

5. Data Storage and International Transfers REA Power stores data on secure servers located in Australia. In some cases, data may be accessed or processed by third-party service providers located overseas (e.g. through cloud platforms). In such cases, we ensure that appropriate safeguards and contractual protections are in place to maintain your privacy.

6. Your Rights and Access to Information You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections if your information is inaccurate or out of date

To make a request or raise a privacy concern, please contact us:

Email: privacy@reapower.com.au

Phone: [Insert contact number]

Address: [Insert company address]

7. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be published on our website with the updated date indicated at the top of this page.